Refund policy
Refund & Return Policy – Truth Affirmations
At Truth Affirmations, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Return Eligibility
We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- All original packaging and tags must be included
- Proof of purchase (receipt or order confirmation) is required
How to Start a Return
To initiate a return, please contact us at:
Email: customerinquiry@truthaffirmations.com
Once your return is approved, we will provide:
- A return shipping label
- Instructions on how and where to send your item
Items sent back without prior approval will not be accepted.
Return Shipping Costs
We provide free return shipping for eligible returns.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your item is:
- Damaged
- Defective
- Incorrect
Contact us within 7 days of delivery, and we will arrange a replacement or full refund at no additional cost.
Non-Returnable Items
We do not accept returns for:
- Sale items
- Gift cards
- Items that have been used or damaged after delivery
Exchanges
To exchange an item:
- Request a return for the original item
- Place a new order for the replacement item
Once the returned item is received and inspected, a refund will be issued.
Refund Process
Once your return is received and inspected:
- You will be notified of the approval or rejection
- Approved refunds will be processed to your original payment method
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Contact Us
For any questions regarding returns or refunds, please contact:
Truth Affirmations
Email: customerinquiry@truthaffirmations.com